Community Connect

WHAT IS COMMUNITY CONNECT?

A Quick Message from
Fire Chief
Tony
Gutierrez

Protecting What Matters Most – Together

At the Norton Shores Fire Department, we are always looking to improve upon how we serve and safeguard our community. That’s why we’re proud to introduce Community Connect — a free, secure, and easy-to-use platform designed to help us protect your home or business when it matters most.

Community Connect allows you to share vital details about your property, whether it’s your residence or your business, that could aid firefighters and emergency responders in an emergency. From access points and utility shutoffs to occupants with special needs or pets, your information empowers us to respond faster, smarter, and with greater precision.

By taking just a few minutes to create a profile, you’re helping us protect what you care about — and strengthening the safety net we all rely on.

Because in Norton Shores, safety is a shared responsibility, and we’re all in this together.

-
Fire Chief
Gutierrez

The Norton Shores Fire Department is encouraging all residents and business owners to take just a few minutes to sign up for Community Connect, a free and secure program designed to help first responders serve you better in an emergency.

👉 Create Your Profile Now

Community Connect allows you to voluntarily share critical information about your home or business that can make a real difference when seconds count.

What kind of information can you provide?

  • Building access points or gate codes

  • Utility shutoff locations

  • Medical, mobility, or functional needs of occupants

  • Pets or animals on the property

  • Emergency contacts or any special hazards

Why it matters:

By creating a profile, you're giving firefighters and emergency responders the tools they need to respond faster, more effectively, and more safely—for you, your loved ones, and our crews.

Whether it’s your home or your business, your participation helps us protect what matters most: lives and property.

🕒 It only takes a few minutes.
🔐 Your data is secure and only accessible to emergency personnel.

Thank you for helping keep Norton Shores safe, prepared, and resilient.